A Unique Twist in the Art of Wire
A Unique Twist in the Art of Wire
SHOP POLICIES
Last updated on 07/01/2022
Accepted payment methods
Returns, Exchanges, Refunds
I don't accept returns, exchanges, refunds or cancellations. But please contact me if you have any problems with your order.
Due to the custom nature of our products, we do not allow any refunds or exchanges unless we made an error in creating your item(s).
If for any reason you are not satisfied with your item please contact me before leaving negative feedback.
Our store does not bear responsibility for the postal service of your country.
If by any reason the shipment has returned to the seller because of the following;
1.The shipment didn't get to the post office
2.The address given is not the full address.
3.Your post office made a mistake
The buyer's pay a shipment fee and only then the seller will send the package again.
If the buyer decides to get a refund, he will get a refund minus the shipment fee and minus 50% of the amount of the item
If you wish to cancel transaction (before the order was made and sent), Please Note!! - there is non-refundable 9% and Paypal fees (for USA - 9% + $ 0.30, other countries 2.9% + $ 0.30).
Payment
I accept PayPal, Visa and Mastercard. I will accept Venmo and Zelle if you message me your account.
If there are any issues with our payment options, to coordinate all the details of the payment, contact me via private message and we will solve it together @ ddlynndesigns@gmail.com
SHIPPING
Please make sure your address is correct during the checkout.
Delivery times are estimates, not guarantees, and based on the average time most orders took to arrive. Sometimes it can take a little longer and your patience is greatly appreciated.
If your package does not arrive within 5 business days from the date of mailing, let me know .
Unfortunately, I cannot guarantee delivery by a certain date, it depends on the speed work of your Post-Office and Customs. Please think about when placing the order and read shipping terms to make sure you can get your purchase in time.
If item is ready to ship I will send it within 3-5 working days after payment confirmation.
If item is marked as made to order it can take up to a minimum of 7 days to complete your item.
I will let you know when your package is on the way. I will also send you a tracking number of your package via text and email.
Ship to USA only- The average delivery time is 3-5 business days
Please note, transit time may vary depending on your location and processing, so I can’t guarantee exact arrival time.
We (I) are NOT responsible if your order was lost or damaged during transit!! If you have any issues please contact me and I will do everything I can to help out.
*Please note that parcels should sometimes take from the post by own. If the parcel was delivered to the post office and for some reason is not received during 15 days, it should be sent back to me.
*Please note delivery time may vary and I can`t be responsible for losses or delays!!!!! especially in times of National Holidays, Christmas and etc.
We are required to charge Sales Tax in the USA. You will be responsible for any taxes and fees your state/country imposes on you regarding your purchase. Insurance & other shipping methods are available by request and additional cost.
Additional policies and FAQs
LOST PARCEL NOTICE
If you don't receive the parcel within 1 week from the date of shipment:
1. Ask family or neighbors, maybe they have received parcel instead of you.
2. Ask your local post office. Perhaps, the parcel arrived.
3. Let me know, if you didn't receive your parcel within 10 days from the date of shipment. I will fill in the claim about the lost in my local post office.
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How to Care for your Custom Hand Made Piece of Wire Art
Copper & Sterling Silver is elegant beauty because they're “living” metal's, and the natural changes that happen to copper/silver objects make them a one-of-a-kind symbol of heritage that ‘s hard to replicate. Copper & Silver are very soft metal. Try not to bend, do not scratch or pull at the small details.
Copper / Silver (raw) or Antiqued/Patinated (oxidized), should be treated as your Heirloom Keepsake. Copper / Silver Jewelry with stones should not be chemically attacked such as (perfumes, cosmetics, soaps.
Dressing, Bathing, Brushing of Hair should be done before adorning yourself with your Wire Art Jewelry, and when not in use, should be kept separately from other items. Copper / Silver raw or Antiqued/Patinated (oxidized), will naturally age even more over time. You can use a soft polishing cloth with (no loose threads) and Renaissance Wax if you prefer more shine. Copper is known in its pure form to be considered useful.
About Stones: Natural Characteristics in Stones such as: Inclusions, Fissures, Fractures are Natures perfect way of providing us with such beauty...Just like us! :) Gemstones can Break if Dropped or Bang against something. Please be mindful when wearing your DD Lynn Designs Piece of Art.
This is Piece of Art, that has been hand cultivated, wrapped, twisted and bent into what you see. Please Take care of your Wire Art jewelry and it will please you for a long time.
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True Color Tones
The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness when photo taking. We are not responsible if the color does not appear as perceived ( seen) through your electronic devices.
Lastly: WE DO NOT SHARE YOUR PERSONAL INFORMATION EVER!!